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Case Studies & Playbooks

Real results from real businesses. Detailed breakdowns of what we built, the challenges we faced, and the numbers that matter to stakeholders.

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FeaturedCase Studies

Case Study: How an AI Voice Agent Captured 34 SIL Leads in 30 Days

An NDIS provider in Sydney was losing 88 leads per month to voicemail. We deployed Riley — an AI voice agent that answers every call in under 10 seconds. In the first month: 147 calls handled, 34 qualified SIL enquiries, zero leads lost to voicemail.

March 15, 202610 min read

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Case Studies

Case Study: Nelson St Medical Centre — 3.8 to 4.7 Stars in 60 Days

A Fairfield medical centre was struggling with online reputation. We deployed Google Ads, automated review requests, and AI-powered review responses. The result: 4.7 stars, 212 new appointments, and a 40% increase in new patient acquisition.

March 8, 202612 min read

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Case Studies

Case Study: RentalsCube — From Spreadsheet Chaos to Production SaaS in 21 Days

Managing 12 rental vehicles across WhatsApp and bank statements was breaking. We built a full SaaS platform with Stripe payments, automated reminders, and an owner dashboard. Payments stopped falling through the cracks on day one.

February 20, 202614 min read

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NDIS Marketing

NDIS SIL Lead Generation: Our Qualified Lead Playbook

Breaking down the exact Meta ad strategy that generates qualified SIL housing leads across Sydney. From lead form design to qualification questions to follow-up automation — the full system.

February 10, 202610 min read

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AI Automation

How AI Voice Agents Are Replacing After-Hours Receptionists

The technology behind Vapi and Retell, why traditional answering services are obsolete, and the ROI numbers that make AI voice agents the highest-leverage investment for service businesses.

January 28, 20268 min read